We partner with trusted global and local carriers to deliver your orders. Please note that shipping options, costs, and delivery times vary depending on the product type, the vendor, and your location.
1. Shipping for Physical Products (Marketplace Items)· Processing Time: Most orders are processed and handed to the carrier within 1-3 business days after payment is confirmed.
· Shipping Methods & Costs: Available shipping options and costs will be calculated and displayed at checkout based on your delivery address and the items in your cart. Options may include:
· Standard Shipping
· Express Shipping
· Tracked Mail
· Delivery Times:
· Domestic (US): 3-7 business days.
· International: 7-21 business days, depending on the destination and customs processing.
· Important Note for International Orders: You are the importer of record and are responsible for any customs duties, taxes, or fees levied by your country. These are not included in the item price or shipping cost. Thediamo stores and our vendors cannot control these charges.
2. Order Tracking: You can track your physical order by clicking the link in your shipping confirmation email or by logging into your Thediamo store account and viewing your order history.